Privacy Policy
Your privacy matters deeply to us. This comprehensive policy explains how aurelinthoqas collects, uses, and protects your personal information.
Information We Collect
aurelinthoqas collects various types of information to provide you with exceptional financial education services and maintain the security of our platform. The information we gather falls into several distinct categories, each serving specific purposes in delivering our educational content and maintaining your account security.
Personal Information You Provide
Automatically Collected Information
When you interact with our platform, we automatically collect certain technical information that helps us understand how you use our services and improve your experience. This includes your IP address, browser type and version, operating system, referral URLs, pages viewed, time spent on our platform, and interaction patterns with our educational content.
| Data Type | Collection Method | Purpose |
|---|---|---|
| Device Information | Automatic via browser | Platform optimization and security |
| Usage Analytics | Cookies and tracking pixels | Content improvement and personalization |
| Location Data | IP address geolocation | Regional content and compliance |
How We Use Your Information
Your information serves multiple purposes in our commitment to providing exceptional financial education. We use your data thoughtfully and transparently, ensuring every use directly benefits your learning experience or maintains the security and functionality of our platform.
Primary Uses of Your Data
We process your personal information to deliver educational content, maintain your account, process payments, send course updates, provide customer support, and ensure platform security. Additionally, we analyze usage patterns to improve our educational materials and develop new courses that better serve our community's needs.
Educational Service Delivery
Platform Improvement and Security
We analyze aggregated usage data to identify which educational materials resonate most with learners, where students typically encounter challenges, and which teaching methods prove most effective. This analysis directly informs our content development process, helping us create more engaging and effective financial education resources.
Information Sharing and Disclosure
aurelinthoqas maintains strict standards regarding when and how we share your personal information. We never sell your personal data to third parties for marketing purposes, and we only share information in specific circumstances that directly support your educational experience or fulfill legal obligations.
Service Providers and Partners
We work with trusted service providers who help us deliver our educational platform. These include payment processors for secure transaction handling, cloud hosting providers for data storage and platform reliability, email service providers for course communications, and analytics platforms for understanding user engagement patterns.
Third-Party Access Controls
All third-party service providers undergo rigorous security assessments and sign comprehensive data processing agreements. They can only access the minimum data necessary to perform their specific functions and are contractually prohibited from using your information for any other purposes.
Legal Requirements and Protection
Your Privacy Rights Under Canadian Law
As a Canadian-based platform, aurelinthoqas complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. You have significant rights regarding your personal information, and we've made exercising these rights straightforward and accessible.
Access and Portability Rights
You can request a comprehensive report of all personal information we maintain about you, including data sources, processing purposes, and sharing history. We provide this information in a structured, commonly used format within 30 days of your request. You can also request that we transfer your data directly to another service provider where technically feasible.
Correction and Update Procedures
Data Deletion and Account Closure
You can request complete deletion of your account and associated personal information at any time. We will permanently remove your data within 60 days, except for information we're legally required to retain for financial record-keeping or fraud prevention. Before deletion, we'll provide a final opportunity to download your educational progress and certificates.
Data Security and Protection Measures
Protecting your personal information is fundamental to everything we do at aurelinthoqas. We've implemented comprehensive security measures that span technical, physical, and administrative controls to safeguard your data against unauthorized access, alteration, disclosure, or destruction.
Technical Security Controls
Our technical infrastructure employs industry-standard encryption for all data transmission and storage. We use TLS 1.3 encryption for all web communications, AES-256 encryption for stored data, and maintain secure database configurations with regular security patching and updates. Access controls ensure only authorized personnel can access systems containing personal information.
| Security Layer | Implementation | Monitoring |
|---|---|---|
| Network Security | Firewalls, intrusion detection, VPN access | 24/7 automated monitoring |
| Application Security | Secure coding practices, regular penetration testing | Quarterly security assessments |
| Access Management | Multi-factor authentication, role-based permissions | Real-time access logging |
Incident Response and Recovery
Data Retention and Deletion
aurelinthoqas maintains clear data retention policies that balance your privacy rights with legitimate business needs and legal requirements. We retain personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Standard Retention Periods
Account information and educational progress data are retained for the duration of your active account plus seven years following account closure, primarily for educational record-keeping purposes. Payment information is retained for seven years to comply with Canadian financial record-keeping requirements. Marketing communications preferences are retained until you withdraw consent or close your account.
Automated Deletion Process
Our systems automatically identify and delete personal information that has exceeded its retention period. Every quarter, we conduct comprehensive data audits to ensure compliance with our retention policies and identify any data eligible for deletion. Users receive notifications before automatic deletion of educational records that might have ongoing value.
Extended Retention Scenarios
International Data Transfers
While aurelinthoqas primarily operates within Canada, some of our service providers and technical infrastructure may involve international data transfers. We ensure all such transfers meet Canadian privacy law requirements and provide adequate protection for your personal information regardless of where it's processed.
Transfer Safeguards
When personal information must be transferred outside Canada, we use approved transfer mechanisms including adequacy decisions, standard contractual clauses, and binding corporate rules. All international service providers undergo enhanced due diligence and must demonstrate compliance with privacy standards equivalent to Canadian requirements.
Children's Privacy Protection
aurelinthoqas's financial education platform is designed for adult learners, and we do not knowingly collect personal information from individuals under 18 years of age. Our registration process includes age verification, and we take immediate action if we discover that personal information from a minor has been collected without appropriate parental consent.
Age Verification and Protection
If we learn that we have collected personal information from someone under 18, we will delete that information immediately and terminate the associated account. Parents or guardians who believe their child has provided personal information to aurelinthoqas should contact us immediately so we can investigate and take appropriate action.
Privacy Policy Updates
We regularly review and update this privacy policy to reflect changes in our practices, services, legal requirements, or industry standards. Material changes will be communicated through multiple channels to ensure you're informed about how we protect your personal information.
Change Notification Process
Significant policy updates will be announced via email to all registered users at least 30 days before implementation. We'll also display prominent notifications on our platform and maintain a change log showing the evolution of our privacy practices. You'll always have the opportunity to review changes before they take effect.
Your Options Following Updates
Privacy Questions and Support
Our dedicated privacy team is available to address your questions, concerns, or requests regarding your personal information. We're committed to responding promptly and thoroughly to all privacy-related inquiries.
Privacy Officer Contact:
Email: privacy@aurelinthoqas.com
Phone: 1-877-922-4252
Mail: aurelinthoqas Privacy Office
11311 120 St, Edmonton, AB T5G 2Y1, Canada
We respond to all privacy inquiries within 48 hours during business days.